Privacy Policy
What information we collect
Depending on how you interact with us, we may collect:
- your name and your partner's name;
- email address and phone number;
- wedding or event date and location;
- information about your wedding, event and preferences;
- information you provide through our enquiry forms, questionnaires and correspondence;
- booking, contract and payment information;
- information about other people involved in your wedding or event where this is provided to us; and
- technical information about your use of our Website, such as IP address, browser and device information, and Website usage data where collected through cookies or analytics.
We only collect personal information that is reasonably necessary for purposes connected with our business.
How we collect and use your information
We may collect information directly from you when you contact us, submit an enquiry, enter into a contract, make a payment, complete a questionnaire or otherwise communicate with us.
We use personal information to:
- respond to enquiries and provide information about our services;
- determine availability and prepare proposals, quotations and contracts;
- provide and administer photography, film and related services;
- communicate with you before, during and after your wedding or event;
- process payments and maintain appropriate business records;
- deliver photographs, films, galleries, albums and other products;
- coordinate with suppliers, contractors and other people involved in providing our services;
- improve our Website and services;
- comply with our legal, accounting and tax obligations; and
- send marketing communications where permitted by law and, where required, with your consent.
Providing information to us is generally voluntary. However, if you do not provide information that we reasonably require, we may be unable to respond to your enquiry, provide a quotation, enter into a contract or provide our services.
Photographs and video
As part of providing our services, we capture photographs and videos containing identifiable people.
This information is collected primarily for the purpose of providing the photography and videography services our clients book.
Where our contract with a client permits us to use photographs or video for portfolio, website, social media, publication or promotional purposes, we will do so in accordance with that agreement and any applicable permissions.
If you have concerns about a photograph or video in which you are identifiable, please contact us at hello@wildfolkphotography.com.
Information about other people
Our clients may provide us with personal information about their partner, wedding party, family members, guests or other people involved in their event.
If you provide us with someone else's personal information, you should only do so where you are authorised to provide it.
Where required by the Privacy Act 2020, we will take steps to ensure individuals whose personal information we collect indirectly are aware of the collection and their privacy rights.
Who we share information with
We may disclose personal information where reasonably necessary to provide our services or operate our business.
This may include sharing information with:
- payment providers;
- website, email, client-management and technology providers;
- cloud storage and online gallery providers;
- album, print and photobook suppliers;
- second photographers, videographers and other contractors;
- professional advisers such as accountants or lawyers; and
- government agencies or other parties where required or authorised by law.
We do not sell personal information.
Some service providers we use may be located outside New Zealand or may process or store information overseas. Where personal information is disclosed outside New Zealand, we will comply with the requirements of the Privacy Act 2020, including Information Privacy Principle 12 where applicable.
Cookies and analytics
Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage and improve our services.
You can control or disable cookies through your browser settings, although doing so may affect some Website functionality.
Keeping your information secure
We take reasonable steps to protect personal information from loss, unauthorised access, disclosure, alteration or misuse.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where we are required or permitted by law to retain it.
Your privacy rights
Under the Privacy Act 2020, you generally have the right to:
- request access to personal information we hold about you; and
- request correction of information that you believe is inaccurate, incomplete, misleading or out of date.
To make a privacy request or ask a question about how we handle your information, contact:
Wildfolk Photography Limited
Email: hello@wildfolkphotography.com
Website: www.wildfolkphotography.com
We will handle privacy requests in accordance with the Privacy Act 2020.
Privacy concerns
If you are concerned about how we handled your personal information, please contact us first so that we can try to resolve it.
You can submit complaints to the Office of the Privacy Commissioner if you believe your privacy has been interfered with.
Changes to this Privacy Policy
We update this Privacy Policy from time to time to reflect changes to our business, Website or legal obligations. This page always displays the latest version.
Wildfolk Photography Limited
New Zealand